All Systems Operational
Cloud Hosting Operational
Cloud Hosting Services ? Operational
Cloud Email Services ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
TPP Wholesale Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
DNS Operational
International ? Operational
National ? Operational
TPP Wholesale Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Payment Gateway Operational
St George Payment Gateway ? Operational
NAB Payment Gateway ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2017

No incidents reported today.

Feb 26, 2017

No incidents reported.

Feb 25, 2017

No incidents reported.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017
Resolved - We are now confident the issue has been repaired. We thank you for your patience.
Feb 21, 14:53 AEDT
Monitoring - Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence.
Feb 21, 10:01 AEDT
Investigating - We would like to advise customers of a disruption causing The Console to be inaccessible at this time. Our administrators are investigating this as a priority and updates will provided as they are made available. Customers may experience longer than expected wait times when contacting our support team.

Customers will be unable to login, manage and order domains and services via the Console at at this time.
Feb 21, 09:50 AEDT
Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017

No incidents reported.

Feb 16, 2017
Completed - The scheduled maintenance has been completed.
Feb 16, 05:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 AEDT
Scheduled - Scheduled maintenance will be performed on our Cloud DNS servers. This upgrade is being implemented in order to improve the stability and performance of our DNS platform. We do not anticipate any customer impact during this period.
Feb 15, 17:22 AEDT
Feb 15, 2017
Completed - The scheduled maintenance has been completed.
Feb 15, 05:30 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 05:00 AEDT
Scheduled - Scheduled maintenance will be performed on our cloud DNS servers. This upgrade is being implemented in order to improve the stability and performance of our DNS platform. We do not anticipate any customer impact during this period.
Feb 14, 17:11 AEDT
Feb 14, 2017

No incidents reported.

Feb 13, 2017
Resolved - We would like to advise our customers that this issue has since been resolved at approximately 2pm AEDT.
Feb 13, 17:26 AEDT
Identified - Customers are advised that we are currently experiencing a disruption when attempts are made to register or renew some domain name extensions. In addition, some domain information may be unavailable via your Console account / reseller portal.

Resellers are advised that some API actions may fail during this period.

Our system engineers are working to restore service as a priority. We do apologise for any inconvenience caused.
Feb 13, 13:18 AEDT