Investigating - We are aware of reports regarding a recently disclosed PHP vulnerability affecting PHP installations globally. As a precautionary measure, TPP has implemented protective controls across relevant systems while our Infrastructure team continues to assess the situation and monitor vendor guidance.

These measures may temporarily impact some functionality; however, they have been implemented to reduce potential security risk. At this time, there is no evidence of any impact to TPP systems or customer data.

Further updates will be provided if there are any material developments.

Oct 21, 2026 - 16:44 AEDT
Investigating - We are currently investigating an issue affecting a limited number of customers during the device verification process.
Affected customers may experience one or more of the following:

- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.

Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.

If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.

Next update: We will provide a further update as soon as more information becomes available.

We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.

Oct 06, 2026 - 16:07 AEDT
cPanel Hosting Degraded Performance
cPanel Management Degraded Performance
cPanel Email Services Degraded Performance
cPanel Provisioning Degraded Performance
AutoSSL Degraded Performance
Microsoft 365 Operational
Microsoft 365 Managed Exchange Email Operational
TPP Wholesale Console Operational
Domain Name Management Operational
Control Panel Operational
Product Provisioning Operational
Network Infrastructure Operational
Internal Network Operational
External Network Operational
DNS Operational
International Operational
National Operational
TPP Wholesale Support Center Operational
Live Chat Operational
Help Desk Operational
Ticketing & Email Support Operational
VPS Operational
VPS Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 22, 2026

No incidents reported today.

Oct 21, 2026

Unresolved incident: Monitoring: Industry-Wide PHP Vulnerability.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Completed - The scheduled maintenance has been completed.
Oct 15, 16:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 15:00 AEDT
Scheduled - We will be performing planned platform maintenance on the Thursday 15th October 2026 between 03:00PM - 04:00PM AEDT. During this time, the console, customer, reseller and domain portals, along with the API will be temporarily unavailable.

Domains, DNS, Hosting, and Microsoft 365 services will continue to remain online, however due to the temporary loss of access, you will not be able to submit renewals, registrations or updates during this time.

We appreciate your patience while we complete this maintenance to ensure the ongoing reliability and performance of our systems.

Oct 12, 12:30 AEDT

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.