All Systems Operational
cPanel Hosting Operational
90 days ago
99.94 % uptime
Today
cPanel Management ? Operational
90 days ago
99.95 % uptime
Today
cPanel Email Services ? Operational
90 days ago
100.0 % uptime
Today
cPanel Provisioning ? Operational
90 days ago
99.83 % uptime
Today
AutoSSL Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Operational
90 days ago
100.0 % uptime
Today
Microsoft 365 Managed Exchange Email ? Operational
90 days ago
100.0 % uptime
Today
TPP Wholesale Console Operational
90 days ago
100.0 % uptime
Today
Domain Name Management ? Operational
90 days ago
100.0 % uptime
Today
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
Product Provisioning ? Operational
90 days ago
100.0 % uptime
Today
Network Infrastructure Operational
90 days ago
100.0 % uptime
Today
Internal Network ? Operational
90 days ago
100.0 % uptime
Today
External Network ? Operational
90 days ago
100.0 % uptime
Today
DNS Operational
90 days ago
100.0 % uptime
Today
International ? Operational
90 days ago
100.0 % uptime
Today
National ? Operational
90 days ago
100.0 % uptime
Today
TPP Wholesale Support Center Operational
90 days ago
100.0 % uptime
Today
Live Chat ? Operational
90 days ago
100.0 % uptime
Today
Help Desk ? Operational
90 days ago
100.0 % uptime
Today
Ticketing & Email Support ? Operational
90 days ago
100.0 % uptime
Today
VPS Operational
90 days ago
100.0 % uptime
Today
VPS Hosting Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 14, 2024

No incidents reported today.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Resolved - We have continued to monitor the situation and can confirm that expected functionality has continued since the last update.

We would like thank your patience throughout this period and apologise for any inconvenience caused.

Jul 9, 19:11 AEST
Monitoring - The Platform Team have identified & amended the issue that affected the ability to access the cPanel/WHM Admin Panel through the TPP Console, along with the ability to provision a new cPanel / cPanel WHM service.

We will continue to monitor the situation and provide further updates if required. The next update will be provided by 19:00pm AEST.

We thank you for your patience and apologise for any inconvenience caused during this time.

Jul 9, 15:27 AEST
Update - The Platform Team are continuing to investigate the root cause as a matter of urgency.

This issue is not affecting customers who access their cPanel/WHM using their cPanel credentials. The physical platform itself is not impacted with all services operational.

We would like to apologise for the inconvenience caused during this time.

The next update will be provided by 16:00pm

Jul 9, 14:03 AEST
Investigating - We have been made aware of an issue when customers try to access their cPanel/WHM Admin Panel through the TPP Console, along with an issue when trying to provision a new cPanel / cPanel WHM service.

This issue is not affecting customers who access their cPanel/WHM using their cPanel credentials. The physical platform itself is not impacted with all services operational.

The Platform team are currently investigating this issue as a matter of urgency.

The next update will be provided by 14:00pm AEST

Jul 9, 11:53 AEST
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024

No incidents reported.

Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.