All Systems Operational
Uptime over the past 90 days. View historical uptime.
Cloud Hosting Operational
Cloud Hosting Services ? Operational
Cloud Email Services ? Operational
cPanel Hosting Operational
cPanel Hosting ? Operational
cPanel Email Services ? Operational
Professional Email Operational
90 days ago
100.0 % uptime
Today
Office 365 Managed Exchange Operational
90 days ago
100.0 % uptime
Today
TPP Wholesale Console Operational
Domain Name Management ? Operational
Control Panel ? Operational
Network Infrastructure Operational
Internal Network ? Operational
External Network ? Operational
DNS Operational
International ? Operational
National ? Operational
TPP Wholesale Support Center Operational
Live Chat ? Operational
Help Desk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jun 3, 2020

No incidents reported today.

Jun 2, 2020
Planned Migration & Upgrade Notification for 2nd June 12:00 - 12:30
Completed - The scheduled maintenance has been completed.
Jun 2, 12:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 12:02 AEST
Scheduled - We are excited to announce that as part of the integration and upgrade program, we will be migrating our phone systems today at 12:00 (noon) and expect the migration to be completed within 30 minutes. Although we do not anticipate any downtime during the migration there is a possibility that lines may be unavailable in the few minutes after the switch.

The new system brings vastly improved stability & tools to our inbound and outbound lines which we are looking forward to deploying - we will post an update when the migration has successfully completed.
Jun 2, 09:36 AEST
Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020
Bulk .UK domain transfer to Key Systems
Completed - The scheduled maintenance has been completed.
May 28, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 19:00 AEST
Scheduled - Please be advised that we will be bulk transferring all .UK domains into the Key Systems accreditation (KS GmbH IANA 269) on the 28th Between the times of 17:00AEST and 21:00PM AEST, some domain management functions will be temporarily unavailable and domain renewals may take slightly longer than normal to complete. Please note that there will be no impact to new domain registrations or transfers.
May 27, 19:20 AEST
May 27, 2020

No incidents reported.

May 26, 2020
Bulk .AU domain transfer to Domain Directors Pty Ltd
Completed - The scheduled maintenance has been completed.
May 26, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:02 AEST
Scheduled - Please be advised that we will be finalising the .AU bulk domain transfer for TPP Wholesale .AU domains using the TPP Wholesale Pty Ltd accreditations. Between the times of 12:00AM and 5:00PM AEST, some domain management functions will be temporarily unavailable and domain renewals may take slightly longer than normal to complete. Please note that there will be no impact to new domain registrations or transfers.
May 25, 18:52 AEST
May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Cloudmail & SpamExperts Issue
Resolved - This incident has been resolved.
May 22, 10:53 AEST
Identified - We'd like to inform Customers on our Cloud email environment of on-going email issues. Customers using our SpamExpert (email filtering) service have experienced a temporary inability to receive emails.

Our technicians have made changes so that emails are now being received.

Thank you for your patience and understanding, we will continue to update our customers on this through the resolution process.
May 15, 09:52 AEST
Investigating - We'd like to inform Customers on our Cloud email environment of on-going email issues. Customers using our SpamExpert (email filtering) service are unable to receive emails.

Our technicians are currently looking into this with a matter of urgency.

Thank you for your patience and understanding, we will continue to update our customers on this through the resolution process.
May 14, 15:33 AEST
May 21, 2020

No incidents reported.

May 20, 2020
[Scheduled] Bulk .AU domain transfer to Domain Directors Pty Ltd
Completed - The scheduled maintenance has been completed.
May 20, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 15:01 AEST
Scheduled - Please be advised that we will be finalising the .AU bulk domain transfer for TPP Wholesale .AU domains using the Melbourne IT Ltd and Netregistry Pty Ltd accreditations. Between the times of 3:00PM and 12:00AM AEST, some domain management functions will be temporarily unavailable and domain renewals may take slightly longer than normal to complete. Please note that there will be no impact to new domain registrations or transfers.
May 19, 13:05 AEST
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