Investigating - We are currently investigating an ongoing network issue affecting our Melbourne data centre. Customers may experience degraded performance, including increased latency, packet loss, and intermittent connectivity to services hosted in Melbourne.
The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
Nov 11, 2026 - 17:14 AEDT
The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
Nov 11, 2026 - 17:14 AEDT
Investigating - We are currently investigating an issue affecting a limited number of customers during the device verification process.
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
cPanel Hosting
Degraded Performance
cPanel Management
Degraded Performance
cPanel Email Services
Degraded Performance
cPanel Provisioning
Operational
AutoSSL
Operational
Microsoft 365
Operational
Microsoft 365 Managed Exchange Email
Operational
TPP Wholesale Console
Operational
Domain Name Management
Operational
Control Panel
Operational
Product Provisioning
Operational
Network Infrastructure
Operational
Internal Network
Operational
External Network
Operational
DNS
Operational
International
Operational
National
Operational
TPP Wholesale Support Center
Operational
Live Chat
Operational
Help Desk
Operational
Ticketing & Email Support
Operational
VPS
Operational
VPS Hosting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.