Investigating - We are aware of reports regarding a recently disclosed PHP vulnerability affecting PHP installations globally. As a precautionary measure, TPP has implemented protective controls across relevant systems while our Infrastructure team continues to assess the situation and monitor vendor guidance.
These measures may temporarily impact some functionality; however, they have been implemented to reduce potential security risk. At this time, there is no evidence of any impact to TPP systems or customer data.
Further updates will be provided if there are any material developments.
Oct 21, 2026 - 16:44 AEDT
These measures may temporarily impact some functionality; however, they have been implemented to reduce potential security risk. At this time, there is no evidence of any impact to TPP systems or customer data.
Further updates will be provided if there are any material developments.
Oct 21, 2026 - 16:44 AEDT
Investigating - We are currently investigating an issue affecting a limited number of customers during the device verification process.
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
cPanel Hosting
Degraded Performance
cPanel Management
Degraded Performance
cPanel Email Services
Degraded Performance
cPanel Provisioning
Degraded Performance
AutoSSL
Degraded Performance
Microsoft 365
Operational
Microsoft 365 Managed Exchange Email
Operational
TPP Wholesale Console
Operational
Domain Name Management
Operational
Control Panel
Operational
Product Provisioning
Operational
Network Infrastructure
Operational
Internal Network
Operational
External Network
Operational
DNS
Operational
International
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National
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TPP Wholesale Support Center
Operational
Live Chat
Operational
Help Desk
Operational
Ticketing & Email Support
Operational
VPS
Operational
VPS Hosting
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
