Monitoring - Microsoft users are experiencing widespread disruptions across Microsoft 365. The incident has heavily impacted Exchange Online and Outlook, leaving users unable to load or send emails. Connectivity issues are also reported across Microsoft Teams, Sharepoint, OneDrive, and Copilot.

This is part of a broader global outage caused by server infrastructure fault. Microsoft engineers are rerouting traffic and are working to restore unresponsive servers.

Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
For Microsoft's latest updates, visit https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Nov 13, 2026 - 08:49 AEDT
Investigating - We are currently investigating an issue affecting a limited number of customers during the device verification process.
Affected customers may experience one or more of the following:

- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.

Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.

If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.

Next update: We will provide a further update as soon as more information becomes available.

We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.

Oct 06, 2026 - 16:07 AEDT
cPanel Hosting Operational
cPanel Management Operational
cPanel Email Services Operational
cPanel Provisioning Operational
AutoSSL Operational
Microsoft 365 Partial Outage
Microsoft 365 Managed Exchange Email Partial Outage
TPP Wholesale Console Operational
Domain Name Management Operational
Control Panel Operational
Product Provisioning Operational
Network Infrastructure Operational
Internal Network Operational
External Network Operational
DNS Operational
International Operational
National Operational
TPP Wholesale Support Center Operational
Live Chat Operational
Help Desk Operational
Ticketing & Email Support Operational
VPS Operational
VPS Hosting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 13, 2026

Unresolved incident: Microsoft 365 Service Disruption.

Nov 12, 2026

Resolved - This incident has been resolved.
Nov 12, 01:01 AEDT
Investigating - We are currently investigating an ongoing network issue affecting our Melbourne data centre. Customers may experience degraded performance, including increased latency, packet loss, and intermittent connectivity to services hosted in Melbourne.

The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.

Nov 11, 17:14 AEDT

Nov 11, 2026

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.