Investigating - We are currently investigating an issue affecting a limited number of customers during the device verification process.
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
Affected customers may experience one or more of the following:
- Verification codes not being received via email.
- Verification codes being received but reported as invalid when entered.
- Repeated device verification prompts on devices that have previously been trusted.
Our team is actively investigating the underlying cause and reviewing our authentication and email delivery processes to identify and resolve the issue as quickly as possible.
If you are experiencing ongoing difficulties accessing your account, please contact support@tppwholesale.com.au for further assistance.
Next update: We will provide a further update as soon as more information becomes available.
We apologise for the inconvenience and appreciate your patience and understanding while we work to resolve this issue.
Oct 06, 2026 - 16:07 AEDT
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Scheduled Maintenance
Planned Maintenance Notification - October 15th 2026 - 03:00PM - 04:00PM AEDT Oct 15, 2026 15:00-16:00 AEDT
We will be performing planned platform maintenance on the Thursday 15th October 2026 between 03:00PM - 04:00PM AEDT. During this time, the console, customer, reseller and domain portals, along with the API will be temporarily unavailable.
Domains, DNS, Hosting, and Microsoft 365 services will continue to remain online, however due to the temporary loss of access, you will not be able to submit renewals, registrations or updates during this time.
We appreciate your patience while we complete this maintenance to ensure the ongoing reliability and performance of our systems.
Posted on Oct 12, 2026 - 12:30 AEDT
Domains, DNS, Hosting, and Microsoft 365 services will continue to remain online, however due to the temporary loss of access, you will not be able to submit renewals, registrations or updates during this time.
We appreciate your patience while we complete this maintenance to ensure the ongoing reliability and performance of our systems.
Posted on Oct 12, 2026 - 12:30 AEDT